Users begin by using Apollo's search interface or Chrome extension to query its B2B database. Filters allow targeting by industry, location, funding stage, hiring trends, and technologies installed on the target company's website. Prospects matching the ideal customer profile (ICP) are saved to lists, where Apollo verifies contact email deliverability and mobile phone numbers using plan credits.
Once prospect lists are established, users enroll contacts into automated Sequences. These cadences schedule multi-day outreach flows consisting of AI-personalized email drafts, automated follow-ups, manual phone call reminders through Apollo's built-in dialer, and LinkedIn connection prompts. All prospect interactions, email opens, link clicks, and booked meetings sync bidirectionally with integrated CRMs like Salesforce, HubSpot, or Pipedrive.