Grain

Grain is an AI-powered meeting recording and conversation intelligence platform designed to capture and share spoken customer feedback across teams. While enterprise revenue intelligence platforms focus heavily on sales pipeline forecasting, Grain concentrates on meeting recording, transcription, and collaborative clip sharing for product management, user research, and customer success teams. The core workflow connects to scheduled Zoom, Google Meet, or Microsoft Teams calls, records the session, and generates a searchable, time-stamped transcript alongside automated meeting notes. Users can highlight specific transcript passages to instantly generate video clips of critical customer feedback, which can then be shared directly into Slack channels, Notion documents, or supported CRM systems. This structured clipping workflow allows product and engineering teams to review short, context-specific excerpts from user interviews and customer discussions without having to watch full-length meeting recordings.

How it works

Users connect Grain to their calendar. The Grain bot autonomously joins scheduled Google Meet or Zoom calls as a participant. It records the audio/video and generates a live transcript. Post-meeting, the AI generates a brief summary (e.g., "Feature Requests," "Action Items"). A User Researcher reviewing the transcript highlights a paragraph where the customer discusses a competitor. Grain instantly creates a 45-second video clip of that exact moment. The researcher clicks "Share," dropping the video link directly into the engineering team's Slack channel, allowing them to watch the customer's reaction instantly without logging into Grain.